FAQS

Deposit
A 10% deposit of the invoice value is required to secure your booking, the balance of the invoice is required 7 days before the event.

A booking contract is sent out and needs to be returned with a 10% deposit, a invoice/receipt will be sent when the deposit is paid. All banking details are on the booking contract.

Security Deposit
A refundable security deposit may be charged on hires. We will take a valid credit card as a security deposit.

Damage
All goods are the responsiblity of the hirer after delivery or pick-up, any lost, damaged or excessively dirty goods will be charged for accordingly. All prices include laundering however please note, wet chair covers will go mouldy if not dryed after the event. Please don't return wet chair covers in the plastic containers as they sweat and will go mouldy. We will charge $20 per chair cover for completely damaged or mouldy chair covers and $8 per sash.

IMPORTANT: We do not except any liability for our DIY hire goods and do not insure our goods against damage to a venue or persons. Please make sure you take out the appropriate insurance prior to your event and notify the venue that you are responsible for the DIY hire goods and ensure the venue is fully insured for the event.

Late Returns and Cancellation
Loss of deposit will incur if booking is cancelled less than 2 months prior to the event. Please notify us 8 days prior to your event with final numbers and a final invoice will be issued with final balance.

If goods are not returned within the specified period on the hire contract, a late penalty will be imposed and charged. Please see the contract on pick-up for details of late charges.

Prices and Payment
All prices are inclusive of GST. Prices are subject to change with notice. Payment can be made by Cheque, Cash, Direct Debit, Paypal or Credit Card (Credit card payments are accepted on presentation of card, no over the phone or email transactions will be accepted).

Email Classic Hire: info@classichire.com.au